Frequently Asked Questions

Select your item and schedule your order. If available on Zomato, you’ll be redirected there to order.

Scheduled delivery slots: 11:30 AM – 1:30 PM and 4 PM – 6 PM.

At least 50% advance payment is required to confirm your order.

Yes, same-day delivery is available for select products.

We deliver across Tricity — Chandigarh, Mohali & Panchkula. Delivery charges apply based on location via external partners like Porter or Uber Delivery.

Yes. For dietary restrictions, we schedule a call to understand your needs and customise accordingly.

No. We do not use any preservatives in our products.

We work with trusted local sourcing partners to ensure the freshest ingredients.

Yes. We share an ingredient overview to help avoid any allergen concerns

Yes. Please contact us on WhatsApp or Instagram to discuss your requirements.

Yes. Cake designs can be customised based on your preference and order timeline.

Minimum order depends on the design and complexity of the cake.

Cake tasting is available for select large or special orders on request

We accept UPI, bank transfer, and online payments. Advance payment is required to confirm orders.

We occasionally share seasonal offers and special promotions on Instagram.

Due to the perishable nature of our products, refunds are not applicable once the order is delivered.

Store refrigerated and consume within the recommended freshness time shared at delivery.

Some cakes can be frozen for short-term storage, but we recommend consuming fresh for best taste.

Scheduled delivery slots are 11:30 AM – 1:30 PM and 4 PM – 6 PM